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Filing Claims


In case of a claim, please notify Wataniya Insurance Company immediately and in writing.

Motor Claims

In order to provide a faster claims process, please provide the following:

  1. A completed Claim Form, signed and dated.
  2. A police report from the Traffic Department or NAJEM Insurance Services.
  3. The original vehicle license and ownership with matching copies.
  4. Copies of the National ID or Iqama for individuals and a copy of the Commercial Registration (CR) for the corporations.
  5. In case of injuries or death, the original legal documents.

Important:
A reimbursement cheque will be issued after signing the “Discharge Form”. In case the reimbursement cheque must be written on behalf of different name or beneficiary, an authorization form must be signed and attested by the Chamber of Commerce.



Property Claims

In order to provide a faster claims process, please provide the following:

  1. Incident notification of loss/damages, Police report if applicable
  2. Relevant Policy/endorsement number
  3. Assignment of Loss Adjusters, according to volume of claim amount
  4. Original invoices of material/items
  5. Any additional documents if needed by Claim documents and/or Loss adjusters.

Marine Claims

In order to provide a faster claims process, please provide the following:

  1. Incident notification/intimation by insured/brokers of loss/damages
  2. Relevant Policy/Certificate Number
  3. Copy of Bill of Lading
  4. Copy of Invoices/Packing List
  5. Shortage /damaged Certificate from Port Authorities
  6. Any other related documents as required by Loss Adjusters and/or In house Surveyors.
  7. Assignment/damaged /packing list of Loss Adjusters according volume of loss
  8. Letter of reserve and replies with parties responsible
  9. Settlement of claim upon receipt of Loss Adjuster’s report

Engineering Claims

In order to provide a faster claims process, please provide the following:

  1. Incident notification of loss/damages/Police report if applicable
  2. Relevant policy/endorsement number of to be advised by insured/brokers
  3. Assignment of Loss Adjusters, according to volume of claim amount
  4. Original invoices of damaged material/items etc.with documentary evidence.
  5. Replacement value of damaged items